Diamond Self Storage - Spokane

I went to rent unit (sure wish I had the guy that went the extra for the previous comment) but the don't accept cash payment n for some reason wouldn't accept my credit card. So I had to go out money on my card but wanted a different cc to make the auto pmnt for the unit. When I finally got back I put part of the pmnt minus like 20$ I was putting on my cc....well again for some reason it wouldn't accept my cc. So I would have to go put more money in a card which also costs money....and I needed to move my stuff immediately. So my stuff sat outside all night, I got no sleep watch to make sure it didn't go walking down the street. It would have bn nice to have bn able to bring the 20 in the next day or something. Instead I wasted 2 hrs n when I had her do the partial pmnt on the card I added money to it withdrew the money lol so I've partially pd for it.... now I'm hoping that I can just take them 20$ n b done w it...

I was able to complete everything online which was great!! Customer service over the phone and through email was very helpful

Everything i owned had rat poop and pee all over my clothes ttowels sheets etc and for $120 a month i had to throw away most of my belongings due to there rat infestation !! If you use this place... You need to put everything in a plastic box with a LID!!!! Unhappy in Spokane!!Г°ЕёЛњВЎ