Public Storage - Tacoma - 6720 24th Street W

adham

March 2, 2026

BE AWARE!!! Don’t be tempted to the FREE Month ads or any other promo. You’ll pay big time within short period of time. They hijack my price from $120 to $$200 just few months after I moved in, and then increased it again to $270 three months after. I do understand that rental rate may increase within reasonable price, but not from $120 to $270 in a year or less. They know if you move your belongings, it will take you time to move out so they let your stuff stuck in there. I recommend not make the storage full if you choose this location so it will be easy for you to get out. They also have some weird pricing structure. My due date payment was on 2nd of every month. I move out on the first and now they want me pay for the whole month. Lastly, prepare yourself from receiving calls every time you visit your storage. The manager always have a reason to call about. Either you did not clock out on time, having someone with you or taking couple hours in the facility to organize or store items. Overall my experience was horrible and I would not use them again.

Jeanne Harris

Highly recommend this facility. The manager there is awesome! I lost my job and was late on my rent (my rate had been raised in the past few months) and she offered me a 3-month temporary rate reduction to help! WOW! Who does that?! It's so rare to find companies willing to keep their customers and work with them. So grateful! They also fixed my garage door quickly when I first moved in as it would get stuck when opened up all the way. This facility is also clean and I feel my items are safe. Great place to store your cherished items!

Karl Smith

We’ve been long-time customers at this storage facility and recently downsized to a smaller unit. We worked with Traci to find a new space and she was very nice and professional. As it turned out, we didn’t lock our new unit properly after storing our things in there and Traci called to inform us. Had she not checked on our unit, it would have remained unlocked for months until we had a reason to come back. Overall, this is a well-maintained storage facility with great employees!

Paul Harper (Pablo impala)

March 1, 2026

Had a unit here for a few months when I needed a temporary place to store my belongings when I was moving, first off the grounds keeper lady who lives on the property was nice to me when I first met her, then as I was unpacking she came up to tell me I needed to hurry up because my 2 hours were up and that staying there any longer was violating terms and agreement. Basically trespassing.... Okay.... Well it didn't stop there, my grandma and me shared the unit and we were on the lease together, Everytime I would stop by to grab a item or unpack I would get a call from my grandma saying the lady who worked there had seen me violating this and that and she would call her almost every time I would be there. Give me a break..... It's a storage unit!!! how am I supposed to organize with somebody breathing down my neck constantly having issues with me and the worst part is after all of this they terminated my lease agreement for no reason. No rhyme and didn't give me any explanation and even had the nerve to turn off my gate code so I had no access inside. I later had somebody let me in and I found a note on my storage door saying I had to get my property out by the end of the day which was 2 days from then and if I wouldn't have went in I would have never seen it and they would have kept all my stuff. CRAZY So disrespectful, and on many levels. Me and my grandma left with no issues and got a place not far away and have a better unit, cheaper and without the insane manager with a complex and bipolar issues. Never get a unit here unless you want to pay a fortune and risk getting your stuff lost because this lady picks and chooses who she wants on her site.

Abu Nasser

I really can’t say anything about the location in itself, having just secured a unit today. What I can say with the utmost certainty is that Traci the property manager is an absolute gem! She’s been extremely helpful and communicative. She answered all my questions with patience and understanding of my concerns. She has made this process for me stress free and simple! I thank her for her professionalism and for being such a wonderful gal. Thanks Traci!