Courtesy Mini-Storage

June gilbert

November 4, 2024

Not a star at all. My furniture was destroyed by the mice and bugs in that environment. Don't put your items in this place at all. I had to throw away 4000,00 worth of items because they have a rotten problem alone with bugs. I am sueing them for damage to my items

Beth Kilbourne

April 7, 2018

Have been attempting to contact company for over a week to close my account, I vacated unit before the 1st of the month and I was still charged for the new month. Daily phone calls at various times and I have gone to location every other day and no one has been there. No calls have been returned. I would not recommend this company for storage. I was a customer for 5 years, but due to a out of state move, and not being able to get this resolved in a timely manner I can not recommend nor give a better rating.

Misty Baldwin

August 8, 2018

Very POOR customer service. The units are not kept. It’s all gravel not paved like the photo shows. I had a unit in the back the new area it leaks in the unit and I had mold on almost everything and it was only stored for a few months. No cameras. He has promised that the gates will be fixed nothing has been done. No one is ever in the office. Owner Sam has a very sorry attitude and very rude. It’s cheap but you get what you pay for. I wouldn’t recommend this place. Save yourself the hassle

Zack Kisor

We waited a couple of months to write a review, so we could give an honest assessment. It’s been said that I’m hard to please many times, but I honestly don’t have one negative thing to say. We rented a 40 ft fully covered slip, for our 5th wheel RV around the beginning of 2021. The owners were so friendly and helpful when we were trying to decide on a place. Their prices beat everywhere else we called by far! However, it was their kindness that won me over and it only continued once we arrived. The owner as well as a staff member met us at the gate and helped guide us in as I was new at towing something so large and long. I was there after closing and she (the owner) drove by to check to see if I needed anything before she left. She genuinely cares and has continued to be helpful with anything I’ve asked for or, needed since. I dropped in her office unexpectedly during business hours a month later and to my surprise, she greeted me by using my first name. She really made us feel comfortable about leaving our RV there. I’ve stopped by several times to pick up something, or to bring something we purchased for the RV. Every time I was there, someone was there working making improvements to the place. I picked up our RV today and it looked as good as it did the day we put it in storage. We are so glad we chose Courtesy Mini Storages.

Stephanie Nelson

April 25, 2024

I would give negative stars if I could!! I applied amd paid for a 10x10 unit and when I got there it was a 5x8 and as I'm putting my things in the unit the ceiling opens up and insulation filled with mouse poop falls all over my stuff. I keep calling to get a refund but no one answers the phone!!