CubeSmart Self Storage - AL Tuscaloosa 31st ST

Markeitta Hudson

November 12, 2025

The online check-in process was very simple and convenient. However, locating my unit proved a bit challenging. The climate-controlled units are not situated near the office, which was closed at the time, and the map provided did not clearly indicate that the units were on 10th Street rather than at 949 31st Street. That said, the customer service I received was excellent. The two ladies I spoke with were extremely helpful, and Ms. Honey went above and beyond to ensure I had the correct information. I would recommend updating the location details so that, in cases where the office team is unavailable, customers can still access all the necessary information with ease.

Micah

Porscha was amazing and helped me with my storage in a matter of minutes…I had a very stressful day and her positive attitude surely made things a lot better!!! Much appreciated

Frank DeBernardo

Wonderful experience at CubeSmart Tuscaloosa!! VERY friendly and helpful staff on site. Clean and secure units. Ursula and Joy were the nicest and most helpful people you could ask for. Very sweet people and will come back for sure again. 5+ stars.

Ruby Simon

I recently utilized CubeSmart to store several overflow items for the Murphy African American Museum and found CubeSmart storage units to be clean and secure. Their office personnel are extremely knowledgeable and friendly. They eagerly replied to my requests and followed through quickly to help me choose the right size storage unit, and security lock. They even provided duplicate receipts instantly when I needed them for an audit, and offered to provide other documentation just in case more verification was necessary. I highly recommend 4472 CubeSmart located at 949 31st Street in Tuscaloosa, AL. Hats-off to your professional service!

TEA’S DISPATCHING SERVICES LLC

I had a very seamless experience here! My company rented a unit here for me and upon my arrival my needs were already anticipated and everything was super easy and organized. My unit is nice and clean. Mrs. Ursula was very polite and helpful and ensured that everything was the way it needed to be.