Public Storage - Phoenix - 11236 N 19th Ave

Upon renting a unit, not even a week later, get a notice rent will be raised. It was raised 5 times in a year. Although they have made improvements, my issues stemmed from now previous manager who took my address off my license even though I stated it's not correct. Did not change my number in their system and did not have any way to contact me to let me know my payment had not gone through when I had lost my debit card and it took a month for new one. Went to pay, wasn't allowed to and a line was placed on my unit. If you have an outdoor unit, beware the leaf blowers come though and all that crap goes under the door in your unit. A number of homeless were always found hanging around. Look for a fixed rate storage place! They still won't answer a phone but at least it's no longer a call center you reach and they did call back within reasonable time

Great service! I appreciated all their assistance.

Overall Complex and individual stalls very clean