StorQuest - Elk Grove / Maritime

Teri Forbes

Always great experience. Friendly, works with you just a great employee to have. Summer the manager was gone to another facility for abit. Glad she is back at the Elk Grove store. The facility always clean and the manager Summer plus the employees that have worked with her have always been professional. Just good people

Andrea Champion

I have absolutely LOVED my experience with Stor Quest. Besides Summer, the manager being so helpful, Isac-has been soooo amazing. He has walked me through several times to make sure the space I ended up with was perfect for my storage needs. Thank you so much Isac!!

P Jones

StorQuest Elk Grove is the BEST. Summer and Laurissa has always been sweet and accommodating for my family. They are knowledgeable and resourceful when it comes to the business of moving and storage. Plus their security is TOP NOTCH. My dad passed away and they were able to be a big help as far as figuring out what I need to make our move smooth. Thank you ladies for making this transition smooth.

Melanie Nova

November 15, 2025

You know who else likes to suppress dissent? And refuse payment from honest reviewers. Man we’ve seen this before, Summer doesn’t care about helping people just about money. This place treats abuse victims awful and sides with the ex as long as they’re getting paid. Updated to say that the manager called me this morning screaming about this review wanting to know why and then proceeded to defend my abusive ex husband. This place is so unprofessional they take zero responsibility please do not waste your money. She didn’t call to apologize she called to scream about the honest review I left I have screen shots and a recorded call. I’ll be releasing them to socials They don’t contact you until the bill is due after multiple promises claiming I’d be “contacted by the manager” she calls me once in 30 days and then I get some generic email saying that my stuff had been moved. While waiting on them to return my call and claims that they would call me back once they figured out how to do their job. My abusive ex husband put me in this situation violating 3 different ca civil codes and instead of assisting me or working with me as their potential new client since my property was left there without my permission they decided to maximize their profits. After weeks of being promised that I would get a call from the allegedly “one manager who would know how to go about this” and them not returning my calls and refusing to communicate with me I get an email. I’ve been given the run around and idk why because my communications with them have only been professional so far yet they still decided to screw me over. This place is a scam and they’ll do anything for money. Renting out over priced units and then lying to customers. Every interaction was documented. I’m not okay because they took things from me that I had managed to hold onto for the last 30 years despite all the moves things that can’t be replaced and were put there without my permission I can’t actually access. I was told I’d be able to access my items but their lack of communication has made that literally impossible as I am 800 miles away. They knew that 30 days ago when we made first contact. That I had no tangible way of getting my property out of there quickly but they chose violence against a girl who is literally just trying to survive. The reason there are laws protecting victims of DV who try to leave is because they often leave their things behind when fleeing. I was unable to safely get my stuff and it wasn’t a priority when I left. My safety was. So without my permission it was moved into a storage unit here at this location and then I was promised to be called and emailed for 4 weeks straight where the staff here led me on to believe I’d be getting a call by someone competent enough to transfer to my name so I could either take over that bill or come get my things. Neither one happened because they don’t communicate. And they lie. So if you support that kind of deceptive and predatory behavior come on down they’d love to screw you over too. Summer is refusing to give me the keys that were left and also is trying to bully me into going to a location nearest to me to get signed onto the unit my ex left the keys with her for me. If you upset a customer and then can’t handle the upset customer you shouldn’t be in customer service. You can’t refuse to do business because someone left you an honest review. Will see you in court there is no location near me unsurprising because Idaho doesn’t do business this way so the fact their company can’t afford to have locations out here doesn’t surprise me. She knew the closest location to me was 600 miles away in Portland. She’s making it impossible for me to get my property. Offered to pay for my new unit yesterday but she turned down a payment this is how you do business. This is how they treat DV survivors. Remember that

Robyn Wheeler

This was a very easy and pleasant experience thanks to Isac’s assistance. He was very helpful and answered all of my questions. Great staff with excellent customer service = win for me! Thank you Isac for all of your assistance and making this so easy!