Public Storage - San Diego - 560 16th Street

Gil Soto

I had an excellent experience at Public Storage thanks to Donna and Gisel. They helped me get a great deal and made the entire process smooth and stress-free. I really appreciated that they didn’t rush me at all — they took their time, answered all my questions, and allowed me to see everything I needed to see before making a decision. They explained everything clearly and made sure I understood all the details. Because of their professionalism and kindness, I truly feel confident that my property is safe and in good hands. Thank you, Donna and Gisel, for the outstanding customer service!

Valerie Cobb

I've received excellent service from property manager Kathee. She helped me with getting information about storage fees and services. I really appreciate her assistance in providing clear and comprehensive feedback. Thank you public storage for having knowledgeable staff.

I AM ANA GICEL

I had a great experience at this Public Storage location. I reserved my unit online and the process was very simple. Donna followed up with a helpful phone call, and both Donna and June assisted me when I arrived in person. They took the time to answer all of my questions clearly before completing my rental application. Even though they were close to closing time, they never made me feel rushed and provided patient, friendly, and thorough customer service. The entire process was fast, smooth, and easy. I truly appreciate their professionalism and support. I highly recommend this location for your storage needs.

Chuy Leon

I’ve been in the area for years and have always passed by and the manager here has always waved hi to me, this is before I was a customer. Now that my husband and I are customers you can only imagine the service I get. Gisel walked us out to see the space, the facility was clean and safe although you may not think so with the area. I want to let everyone know many storage facilities could have this and that but none have Gisel. Thank you Gisel for all your hard work and service to keep our items safe.

Michelle Kyriss

Donna did a great job setting me up with my first storage. She was able to answer my questions and helped me set up the unit quicky.