U-Store America

Kathy Silkett

June 22, 2024

WORST PLACE EVER!! Been a tenant there since 2016...when previous on site mgr was there, well taken care of & cust treated well. Since july 2023, owner fired his mgr(his long time friend btw) AND i have had nothing but problems since! Go ANYWHERE else as there are many other great facilities in Vacaville. Also since 2016 i have always paid my $400/mo storage in cash--no problem. In Nov 2023, one of on-site people Stole it from office floor & my nightmares began. Oh yeah, owners girlfriend, prev bookkeeper cant count change. In Oct 2023, she shorted herself $ 50. For ALL their supposed security they somehow NEVER take any responsibility... Hmmmm..buyer beware!!

forlexer

Great service, I came here as a point to offset the reviews, since this place gets a bad rap for bad service. The representative helped me for what I wanted in a decent amount of time, was respectful, and professional. The facilities are for the most part clean. You can help dust, and the general stuff that comes with big empty buildings pretty much. pricing isn't horrible either if you want to store a few things. the smallest you can go is tall but not deep so you might want to only put boxed things in there to stack. Again, the one star reviews are just disgruntled people that felt they were entitled to services that could not be offered.

Pastor Dean Roberts

We have rented storage units here for the last few years and have had an excellent experience. The facility is very clean and safe. Our experience with the John the manager has been awesome!!! He is very helpful, and provides the personal touch, he makes you feel valued as a person, not just another customer. I highly recommend U-Store America in Vacaville Ca.

Crazy O Jay

September 30, 2017

Prices can be haggled and you can catch a pretty good deal. I think the golden rules is just treat each other with respect and dignity and good things can come your way. Only downside is the lack of available storage units available. Since I don't know what baseline is for this business I'm accepting the I'm just super busy right now exception.

Jumper101st

This is a newer storage facility that is secure with alarms and fire suppression systems. The storage units are spotless this place actively supports our military veterans and communities. They helped out my daughter's girl scout troop when they were in a bind and needed a place to have a couple thousand cases of girl scout cookies delivered for cookie season. For those alone they will get my business.