Extra Space Storage - 4183 - Old Saybrook - Spencer Plains Rd

Michael McGowan

Shana provided excellent customer service during the process. The staff was extremely knowledgeable, professional and a pleasure to work with. I would highly recommend Extra Space Storage in Old Saybrook.

carrie colarusso

January 2, 2026

I have been using this storage facility for more than 5 years. Then it changed hands multiple times. Now the prices are ridiculous. I got a very small unit in March 2025 which is a 10x5. I began paying $100 a month for three months then it jumped to $160 a month. I just received a notice that it will be going up to $240 a month in February. That is a ridiculous charge for a very small unit. Don’t be fooled by the initial quoted price…it will quickly go up. Also it is frequently filthy, no trash cans inside, leaves and dirt inside the building due to lack of maintenance on the grounds and there have been times that the climate is not “controlled.” See photo for current advertised rate on the website.

Loopsy Daisy

I have had a few units here. Large medium small. I moved around a few times in downsizing. The process is easy and the communication and understanding of the management is great. Facilities are great!

Beth Bridge

This facility is well kept and clean. Plus, someone is always in the office. I have always felt safe on the property.

Carl Pappas

Shayna was fantastic! She handled everything I asked promptly and with great attention to detail. When an issue arose with my account credit falling through the cracks, she took the time to track it down and confirm it was properly applied. She was thoughtful and made sure everything went smoothly. The facility itself is always clean, well-lit, and secure. If you’re looking for short- or long-term storage along the shoreline; ask for Shayna—she’ll take great care of you! 👍🏻