Extra Space Storage - 3856 - Stamford - Stillwater Ave

Jennifer Beecham

Needed a space to store my car for awhile, this facility was very easy to work with. The phone customer service was friendly and efficient and got me the best price available for what I needed. I was able to book very quickly. I was sent an access code immediately after booking. Nice to have digital access via the app. Great experience!

Jefferson Roch

Ben provided outstanding customer service at Extra Space Storage. He was friendly, professional, and extremely helpful throughout the entire process. He took the time to answer all my questions and made everything smooth and stress-free. Highly recommend working with Ben!

Ms Concerned

February 9, 2026

I just read the review of a customer who was rudely approached several times by an employee and the rude response from said employee. I had a similar experience - either it's the same male employee or his angry.2 AI. The day I arrived it took the strength I had left to remain calm, I had never used a storage facility before. I had made a call and got a rate the CSR on the phone what quite pleasant, I told the gentleman at the desk the information I received, he rejected it, I asked about the size his response was as if I should have known, he said something to me in a tone that was completely unnecessary. I thought to myself, let me try a even softer approach maybe his day is as bad as mine. I began with this is new to me I have some questions and again I got the wicked evil alter human from ai.2 universe, I was fit to be tied at that point, I said listen I'm having a really hard time today, my sister's daughter passed away - to which he said, "...Oh no, not the death in the family story..." to that I picked my keys and bag and just walked away. At that point perhaps he had a moment of clarity and saw $Revenue walking out the door - NEVER -to return.

Melody Santos

This was our first time renting a unit and Ben was amazing. He was attentative and was able to answer all of our questions with great detail and a friendly smile. Thank you Ben!

S C

The manger Bart took excellent care and detail, in explaining the facility to me, its extremely clean and well maintained, I like the fact that its drive through, this makes every trip easier. The huge elevator and the many carts available, as well as the extended hours, makes Life storage a stand out, i highly recommend it. Recently I moved storage due to a change in needs, Taylor walked me through the entire process, and explained the pricing and helped me to get the most for my money, I really appreciate the service they provide, is goes above and beyond, I highly recommend this location. Also i forgot to mention the drive through makes moving a breeze!