Extra Space Storage - 7840 - Jacksonville - Kori Rd

Dawn Davis

Naila was extremely helpful and went above and beyond to help us,! Naila was extremely professional and friendly also. Unfortunately we have decided to wait on renting storage unit for now. Nailas Customer Service was amazing it’s just we’re not financially able to do it right now. Thank you though for all your help Naila.

CaffeineQueen

Nalia at Extra Space Storage was absolutely wonderful to work with. She was kind, professional, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, made sure I understood everything clearly, and went out of her way to make the experience smooth and stress-free. You can tell she truly cares about her customers and takes pride in her work. Customer service like hers is rare these days, and it made a big difference. Thank you, Nalia, for being so friendly and supportive — I really appreciate it!

ANDREW ZAMUATIN

We were looking for a storage room for our personal belongings. We passed several places and different companies. We decided to stop here. Of course, different people have their own rating of selection criteria. But our choice was influenced by the service of the manager Nalia. Friendly attitude. Comfortable professional service. She offered and immediately showed several options. After choosing, they immediately completed and signed the contract. I remind you that this was not the first place we looked at. Thank you for your work. I recommend.

DjMa904

Great manager on site. Shes very helpful an manages the property very very well

Jeremy Johnson

Naila is the definition of exceptional customer service. She greeted me with a warm smile and immediately helped me navigate all the options, explaining everything clearly and patiently. What impressed me most was her willingness to accommodate my last minute needs, making sure I got the perfect unit and even assisting with move in day logistics. The facility is spotless and very well maintained, which is a testament to Naila’s dedication. I left feeling completely confident and cared for. Naila deserves ten stars if I could give them!