StorQuest - Key West / Calle Tres

Katelynn Valente

November 7, 2025

I’m reaching out because I’m extremely frustrated with how our lease renewal and maintenance issues have been handled. Our current rent is $3,600, and we were just informed it would increase to $3,900—after being told we could negotiate our renewal. Meanwhile, I’ve been told that new tenants are being offered $3,200 for similar apartments. What makes this even more upsetting is that the apartments are cockroach infested, and despite multiple calls to have someone come out, nothing has been done. We’ve been patient, but this issue has gone on too long without resolution. Adding to this frustration, the property’s Facebook page regularly advertises promotions for new tenants—including one month of free rent, no deposit, gifts from the office, and rental prices far lower than what current residents are being charged. It feels like loyal tenants are being penalized while new tenants receive all the benefits. I also don’t know who to speak with at this point because Ashley and Joy have both given conflicting information. If this can’t be resolved fairly, I’ll need to contact corporate management directly and begin recording my interactions for documentation purposes. Please let me know who is actually in charge and can address both the rent increase and ongoing pest problem immediately. I will change my review once I get fair and just treatment from the office lady’s joy and Ashley that seem to make up the rules as they go.

Abc Defg

Living at the Quarry here in Key West has been a Dream come true! The Apartments are rock solid, clean and spacious. The pool is fantastic. The neighbors have all been great. Our office and repair staff are very professional and friendly. Living here is living in paradise! - From a verified resident on ApartmentRatings

Ashley Manetta

October 8, 2025

Since the new property manager took over, rent for existing residents has gone up $400 while new tenants pay less—even though these apartments are supposedly “low- income housing.” Lease renewals are a nightmare—mine took three months, with endless pushback and repeated resubmissions of the same paperwork, only getting updates when I called. On top of that, my properly registered vehicle was unjustly towed for an alleged violation not in any rules, costing $561.75. Visitor parking for Buildings 8 and 9 is almost nonexistent, so guests are regularly towed. Management is disorganized, unresponsive, and unfair. Avoid if you can!

Genesis Jimenez

October 8, 2025

Living here has become increasingly frustrating for existing residents. Current residents are paying around $3,400 in rent, while new residents are being charged considerably less. The property is advertised as low-income housing, but that claim feels misleading based on the current pricing structure. Additionally, parking enforcement has become a major issue. Even residents with properly registered vehicles have had their cars towed, and management takes no responsibility—simply stating that it’s “up to the towing company.” It’s unacceptable that residents are forced to pay $500 to retrieve their own vehicles under these circumstances. Overall, the new management has created a stressful and disappointing living environment that does not reflect the value residents are paying for.

kendall bailey

The quarry has a very good living environment. The office staff is friendly and informative, showing tenant appreciation with free community events. Maintenance team is a simple phone call and are fast and efficient . The amenities are great with the gym having what you need and the pool stays clean.