Public Storage - Ocala - 13150 W Highway 40

Shut Up And Ride

August 23, 2025

first if you go late, they will lock you out and cut your lock off before they have by LAW legally taken possession. then when I went to retrieve items I found massive bugs inside the unit and could tell they came from under the door and through the walls. stay away!!

Kian Sheppard

September 30, 2025

I had a storage unit for a little over a year with public storage at this location. Just a small 7’x7’ unit which started at a reasonable price but every 2-3 months the rent went up $10-$20 with no real reasonable explanation. This upcoming month they wanted to charge me an unacceptable price. I am done with public storage, especially this facility. The gate at this location is broken and left wide open more than half the time. I have to drive past this location for work at 4am and it would be wide open outside of operating hours, for anybody to come in as they please. I used to call once a week and would be reassured that there were maintenance tickets put in for it to be fixed and then it would still take months before it worked again. then it would break almost immediately and be left open for weeks and months again. As I am typing this the gate is broken right now! Unacceptable they want to continually charge me more when they are unable to maintain basic security features. The agents I spoke with in the phone were polite when I would call but I don’t think they ever actually listened to me telling them what was wrong with this facility. Don’t waste your time, unless you want an increased chance of your personal belongings being stolen! If they can’t maintain the gate, who knows if their security cameras even work.

Nydia Martinez

Trina, always amazing. Respectful, great smile over the phone. Thanx Trina for your kindness and taking time to clarify and guide me through a few things. 🫶🙏

Kenneth Brown

RT2 was a great full help to me the property is immaculate. And he is an amazing property keeper.

Joshua Smith

Trina did an excellent job assisting me; she had all the answers to my questions.