Public Storage - Ocala - 9275 S US Highway 441

Jonathan Johns

December 9, 2025

A great storage facility, would give 5 stars except the remote gate open seems to constantly be inoperative and then last visit it appeared I would need to get an added subscription to use the app in a way that lets me open the gate, unless that was a subscription for 24 hour access either way while I like this place I wish they would get this corrected

Jacob Green

Jason has this place down pact with all the helpful information and helping hands for my storage unit. Definitely look for him when you are on the property if you need anything.

Tina IRWIN

If I could give more stars, I would! Ebony was incredibly helpful, patient, and persistent. When the computer said “no,” she found a way to say “yes.” She went above and beyond to make things work for me, and honestly, I think she moved mountains (or at least shifted a few storage ones). Great customer service and such a kind attitude—I really appreciated her help!

Susie B

October 16, 2023

If I could give this place ZERO stars right now I would ! Since being taken over by Public Storage there is no local management , no one on-site and absolutely no customer service !!! I vacated my unit via setting move out date on the app 9/25/23. Last access through gate 9/24/23. Pulled up door to show clean and empty unit. As of today, 10/15, I’m still getting past due balance notices and threatened with auctioning off a bunch of empty space . I’ve spoken to their useless overseas customer service people 4 times since vacating. Each one saying I’ll hear back in 24-48 hours after they get someone out to verify my unit has actually been vacated and then oh they’ll “have to dispute the charge.” Thank God i took my payment off autopay before vacating. This is total Ineptitude and a very poor business model. Feels like it’s never going to be resolved Never again !

Margaret Richter

I couldn’t find my storage space, Jason came over and asked me if I needed any help. He helped me find my space and answered all the questions I had. Extremely clean place! Jason is a very polite, knowledgeable and helpful employee! great customer service!