Gator State Storage - Port Richey

Very helpful and patient staff. We had to buy a lock, which was not told to us. We bought a lot the next day got in and out the storage area without a problem.

The number of phone numbers this facility is aligned with is confusing. The responsiveness because of this (if I'm being kind) is not great. The facility is dirty, dingy and honestly not the safest looking. The new young owners are I'm sure doing their best (hence 2 stars not 1... depends what you're willing to put up with while paying for it). I'm however not up for getting more of my furniture ruined while waiting for the roof to be replaced... having not been told it was due for replacement... looked fine on the inside, but am hardly going to climb on to the roof to check outside. It's great that its 'next on the list', but not helpful to me or my furniture. A new gate code system was put in for which I got no notification or information - my password to their website apparently became the gate code... luckily there was someone at their unit who was able to help me out... since there was no owner or manager on site on a Saturday during working hours and no one answering any of the 3 phone numbers I have. And the password that worked on their website (and is now the gate code) no longer works...but then nor does the 'forgot your password' link that is supposed to send a link to reset the password... tried it several times with both emails I have - despite knowing exactly which email its under. All a little too 'amature hour' for my liking. Needless to say I've found another storage facility. I wish these young men the best of luck... but 'try much harder' and 'wait before you open to the public' would be my advice.