SpareBox Storage - Athens

Walter O'Niell

December 10, 2025

The good is that it's been safe and secure. The bad is that they will significantly increase your rate after you've been there awhile. I called to ask why my rate went up, and the person I spoke to said he didn't know why. When I told him how much it went up, he said, "Wow! I've never seen one go up that much." He said he could "escalate" my query and a manager would call me back. It's been several weeks and no one has contacted me. Update - I'm changing my rating to 4 stars because Sparebox dropped my rates after my 1 star review, and even reimbursed me retroactively for the significant rate increase. No one ever called me back, but my rate went back down. I'd give them 5 stars if the exorbitant (in my opinion) increase never happened. I'm wondering how the rate increases are calculated. The person I spoke to said he didn't know, but indicated it was done automatically.

Tiffany White CatulloRoberts

February 7, 2026

Unit started out as $27 they more than doubled it for no reason at all randomly with a letter which I did agree to because what other choice than loose my belongings but now at $60 they charged me an extra $10 for no reason stealing $10 from me with no explanation charging me $72 while only listing a $2 after a non attempted charge to my cashapp that they claimed declined mind you had just paid $92 two days before this company steals like no tomorrow

Ygnacia Davis

Great 6 months plan for storing my personal things until I was able to make my move. Unit was clean and building was always clean! I was impressed by the fact I never saw bugs in the building.

Robin Oglesby

Andy did a great job allowing me to pay online

Charles Myles

Using Sparebox storage in Athens, Ga proved to be a very good choice for my daughter who attends UGA. The location and the ability to move in and out of the unit was a very easy experience. Customer Service Rep. (Shani) was great! She had all the answers to my questions and was very pleasant to speak with.