Best Value Self Storage

Timothy Meeks

December 16, 2023

DONT RENT from these scammers, no office and can't get in touch with anyone in a office (so you cant do anything). Lied about a month free for rodent control that they told me, after they had me take pictures of rat feces to send to them, of which I can show. Then said they didn't give a free month- lied and we had to pay over 700 dollars to get in. Then they scammed us out of more money. We put in notice to GET OUT of there via over phone ( what they said verbal notice for may) and moved out. Now they are trying to say we owe for a unit, balance is over 1800 now, after we moved out in may, 4 threatened auctions after we moved out. Just charged my credit card today without authorization from me. Which I reported today. About to get my lawyer. They are crooks. Don't rent from them, it's been a nightmare. I see that they are doing this to others too by their reviews. What is so bad, is we had to deal with all this after we lost my son and mom a month apart. I can't believe they did this to us, they should be ashamed and they kept my deposit. They dont deserve 1 star but wanted to put this up so 1 star....please DON'T RENT from them, you will regret it!!!!

Tricia Sang

January 14, 2025

Rented from the Alabama St location. Their security sucks, no lighting in unit, talking about we don’t provide lighting, it took 6 tries to find a unit that one could actually store anything in, that they claimed was climate controlled. I rented on 1/7/2025 and closed out my account on 1/14/2025. They refused to prorate the price and charged me for a full month, thieves that they are! I repeat no one should ever rent a unit from them! Their storage is disgustingly not well maintained or secure. The hell is 24 hr. exit? Their hours are 6am to 9pm and they want to charge the same prices as U-Haul and Public Storage when they don’t offer the same quality of storage or service. There is no on-site manager either! They’re nothing but thieves!

Erin Rose

April 27, 2025

I went with a friend and her family after they had bought a unit and the whole vibe felt really unprofessional, even to me who was very new to buying out units. The site manager set an appointment and was extremely late, about an hour or so. When the unit was cleared, we found tons of mouse droppings and even a carcass mixed in. As we were leaving, we also noticed my car had been relocated without my knowledge or consent. Very horrible experience.

Shawn Perry

July 30, 2025

Terrible storage unit over all. Zero climate control what so ever, never kept up, lights don’t work in units, bugs everywhere. Do not recommend unless you are desperate to put things in here for a short time even then it’s not worth it to waste you things.

Jerry Hague

July 17, 2025

Not climate controlled or it's broken. Raises rates at an extreme basis. Snakes in yard and terrible facility. Would not recommend. First month was worth it at $18 but raised my rate to $62 after the 4th month plus $9 insurance.