CubeSmart Self Storage - Decatur - 3831 Redwing Circle

Cecily Jones

I’m so glad I stopped in to this location! From the start I was greeted and serviced attentively by Ms. Fynesse! Khalil showed me to my future unit and explained the loft style and how others are able to work with it with their items. I love the rates and am sure my stay here will be awesome!

Don S.

September 15, 2025

IF YOU STORE YOUR BELONGINGS HERE, THEY MAY BE STOLEN. I had two units in opposite sides of the storage facility. They both were broken into. I spoke with other tenants whose units were also broken into. One of my units was broken into twice because management refused to fix the holes the walls that the thieves punched through to get to several units in a row. I eventually moved everything to another facility nearby. I sent a letter to the facility and the corporate office and neither responded.

Dizal Kilgore

FyNesse, Khidja, and Khalil were super cool. Thank you for all the help. I had a real cool experience with them, I’ll keep coming back everytime because of the people in the office. The pretty girl with the rainbow glasses was really professional and nice too.

Montana Banana

Between the three storage side-by-side, this was the best option. It was easy to pick the better price and the staff was very accommodating. Returning. Customer. I’ve never had any issues. Khidja thank you for a welcoming smile during my move.

GAILY GAIL

All three of your customers services Representative Keisha, Khalil, Fy*nese rolled out the red carpet for me; I had an easy and friendly experience renting a storage unit for the first time. The first two storage units I call pretty much rushed me off the phone and sounded so uninteresting in my business. Once setting up my reservation online with CubeSmart I received a call right back and they waited on me to get there although it was time to leave for the day. I’ve been a manager in customer services for over 10 yrs and know good customer service: 🎊🎉🎊to the staff mention above.