Gray Line Storage - Macon

Mike Jones

Michael Lifsey: Jean was very pleasant to work with. She made the experience very easy and quick. She explained everything well and was very polite. In the year of our Lord 2023, customer service is very poor. But Jean has restored my faith in humanity. Have a nice week Jean, and I pray that the Lord would bless your heart and cause you to become the woman He's created you to be.

Samantha Brunskowski

jean helped and everything went smoothly. She was kind, respectful and very helpful! Thank you for the light conversation while we waited for the process! It meant a lot. Not many people ask me how I am, I'm usually the caregiver and ask everyone around me if they are okay.

Donna Denton

Miss Ann was very polite and helped me with all my needs . She gave me all information needed and was a very nice experience dealing with Miss Ann. Thank you

Karen L. Davies

January 15, 2021

Shortly after my first 1 star review I had contact with Kathryn (the new manager) and my then current issues were promptly resolved. The problems were due to a change in ownership, therefore a new website/online payment process was pending. Since it's been active, so far, so good. At that point my rating went from 1 star to 3 stars. Now that I've experienced how new management handled everyday operations a huge improvement has taken place. While sometimes it's hard to reach the property manager, she always returned my calls in a more than timely manner. Thusly I've upgraded my rating from 3 to 4 stars. Keep up the good work.☺

KB

Great office staff is great. They are on top if their accounts and are very reliable at reminding you and working with you on your payments for storage. The exit gate is broken half of the time though which is a huge security issue but I have been told that they are working to replace it. I hope they do very soon.