Public Storage - Statesboro - 7079 Veterans Memorial Pkwy

Karla Vincent

Just wanted to give Mrs Dana a big shout out. She’s a great woman and the service was great. She’s always happy to help with any ones concerns the property is kept nice and clean at all times.. She goes above and beyond to make sure you get what you are needing.. The best location in the area

cherry

Despite a very busy day at this location, Ms. Debbie provided outstanding service. She remained professional, efficient, and friendly while helping me get set up quickly. Ms. Debbie double-checked availability, found me a convenient unit, and made sure I understood all the details before leaving. It’s rare to receive such attentive service during peak hours, and it truly deserves five stars.

Michelle

Five-star service from Ms. Debbie! She stayed patient and calm while answering all of my questions and clearly explained the rental terms and access procedures. She went out of her way to make sure I had an excellent experience!! Professional, friendly, and extremely helpful. HIGHLY recommend ⭐️⭐️⭐️⭐️⭐️

Garrett Brown

Debbie provided excellent customer service by quickly resolving an issue with my account and explaining everything clearly. Professional, efficient, and extremely helpful. Highly recommend this location.

Eleanor Rigby

August 21, 2025

I have mixed feelings about this place. On one hand the facilities itself are great. The buildings are clean, well maintained, and the interior is well lit. However, I have had a issue where we gave up 1 unit for 2 units of a larger size, close together. In the changeover apparently they never dropped the empty unit from my account. Again the unit was never moved into, was completely empty, and on the day that we were set to move our items into the unit we realized it was far too small for our purposes. We exchanged everything right there with their personnel in the office. Everything was supposed to be set up and taken care of that day as I worked with the individual at the office, in person, to fix our issue. Dana was great to work with as she told me she did not usually work that location. I left feeling it had been resolved, but I later got email notification and a phone call that the unit we were supposed to have surrendered was still on our account and was past due. I tried to return the first phone call and never received a call back. I had to call back the next day and finally got ahold of someone in the office, they told me they would take care of checking on the unit and immediately call me back as soon as they verified that the unit had been moved out of. I have heard nothing since, I tried to call back I have not received a return phone call about this matter. I still do not know if this matter has been resolved or if I am still getting dinged for a late charge on a unit I never moved into and it should have been removed from my account. Overall I would say the unit is great but the changeover has not been so wonderful from apparently the old business to the new owners. When I was there on move-in day taking care of this issue in person I actually witnessed another individual come into the office and complain that they could not get anyone to call them back. I first thought maybe the individual was overreacting a little bit but now with my own experience I apparently owe them an apology because I am experiencing the exact same issue.