Chicago Storage - 2946 North Western Avenue

Steve M

I moved here from another facility before COVID and have had a great experience. Parking is never an issue, the building is clean and Diane was super helpful with transferring to a larger unit. You can access your unit pretty much all day and on weekends too so it's very convenient. Highly recommended if you've need a little extra space for your things.

carlos velez

We had a great experience there. We were there to switch units and Dianne made our change effortlessly. She is friendly and very helpful. She is there to answer any questions and assist you with any issues you may encounter. She is a pleasure to work with. I recommend this facility to anyone looking for a storage unit. Great job!

Colin Burroughs

I had an excellent experience at Northside Storage thanks to Diane. She made my move-in process smooth and stress-free, was incredibly patient, and explained everything clearly. Her professionalism and genuine kindness really stood out, and she always had a welcoming smile. I felt like I stepped out of the city and into a small Midwestern hometown. Outstanding customer service — she’s truly a star!

Andrea F

Communication with the office is easy, and move in day went very smooth. The facility seems clean, with bathrooms, plenty luggage carts, and a sturdy lock for your unit. My only suggestion would be sending a map showing the location of your unit, but all in all we are very happy with their storage service!

Kimberley Morris

February 3, 2026

This is no longer Chicago Northside storage. This is Go Store It. Do not use this company. They doubled my storage rent within 40 days of taking over the facility. They did not put a bathroom in on the rear side. The best thing about this location is the onsite staff. They are wonderful. However, Customer Service and this company itself are terrible. They have huge fees and will put a lien on your belongings after 1 month late. It feels like entrapment and a total bait and switch. Nothing has justified them doubling the rents without making the facility any better. They blame it on market prices, but they have the ability to bring it down if you threatened to leave. They’re clearly autonomous over this. These are the same reviews that they have on yelp and trust pilot. They have 2.2 stars online for a reason. Do not trust them. They are horrible.