Extra Space Storage - 0730 - Skokie - North McCormick

Derek91

Kristal was incredibly helpful in finding the perfect storage unit to fit my needs. She took the time to walk me through the available options, answered all of my questions, and made sure I felt confident in my choice. The level of service I received was excellent from start to finish. She was friendly, knowledgeable, and genuinely cared about providing a great experience. The entire process was smooth and stress-free thanks to her help.

Derrick1981

Working with Kristal at Extra Space Storage was an easy and enjoyable experience from the beginning. From the moment I arrived, she was friendly, professional, and genuinely helpful. She took the time to understand exactly what I needed, answered all of my questions, and made the process of choosing the right storage unit simple and stress-free. Kristal’s knowledge and attention to detail really stood out, and her positive attitude made the entire experience even better. She’s a true asset to Extra Space Storage, and I would highly recommend working with her if you’re looking for excellent customer service

Kay Thompson

I'm beyond thrilled to share my amazing experience with Krystal at Extra Space Storage! From start to finish, she provided top-notch service that truly exceeded my expectations. Krystal was incredibly helpful in guiding me through the process of selecting the perfect storage unit for my needs. She took the time to listen, answered all my questions, and offered expert advice that made the whole decision-making process a breeze. Krystal's professionalism, kindness, and exceptional service skills make her a true asset to Extra Space Storage. If you're looking for a stress-free storage experience with outstanding customer service, I highly recommend asking for Krystal. She'll take care of you!

Chyrel Banias

I am truly amazed at the service that I received from Kristal from this store. She went above and beyond what I expected! Her location didn't exactly suite the needs I needed for storage but she took the time to stick with me, listen to what our needs were and find me locations at other stores to check out and reserve to see if they fit! It was just so nice to have someone genuinely listen and help.

Conor McDowell

January 24, 2026

If I could give zero stars I would. Terrible customer service. For well over 10 years, I’ve been renting two storage spaces from them. They do not care about customer loyalty, and will nickel and dime you every chance they get. Was late on a payment and logged into my account to pay and saw that I owed over $400, which was rather shocking. Spoke to a team lead to named Scott to try and get this resolved and he just talked over me the entire time on our phone conversation- could barely get a word in. I will never ever recommend any extra space facility to any of my clients. Such a shame- DO BETTER.