Public Storage - ST Charles - 248 N Randall Rd

Bill Ostrow

Valentin was awesome. Great customer service. He accommodated a schedule change last minute. Showed me the unit. Helped me to find some savings. And worked through linking an order account. He was great. Would definitely do business here again.

Judy Hideg

Yes very pleased with the facility management, Valentine was very helpful at our checkout , with instructions on leaving the unit. No issues with any damage to any of our items, well maintained and a secure place to hold our belongings.

JODI JAECKS

Lori is fantastic! She is patient, professional, knowledgeable, and kind. She figuratively held my hand all through my very complicated move from the West Coast. I highly recommend this location and Public Storage generally. They make everything very easier!

Ash Gem

January 10, 2026

If you are looking to store an vehicle or something that does not not need "actual climate control environment" this is the place for you. The facility is more of a cheaply made garage that basically protects items from getting wet or direct sunlight, but nothing beyond that. The office workers (if they are on site) allow others to run vehicles that are kept in storage for periods of time with the all doors closed, so I hope you like breathing in exhaust fumes while you are trying to store your items. If you happen to have a unit on the second floor it is a 50/50 chance the lift maybe broken so using any dollies or carts is out of the question. Lastly, within 18 months the rental rate increased twice, beginning $116 ending with $230.

shelly Vickers

Val helped me with my rental. I wish I could give more than 5 stars for this individual. I will refer people that I know to Val from now on. Thank you sir