Extra Space Storage - 2120 - Bloomington - Patterson Dr

Lorne Aubin

Carol is simply the reason I continue to rent from Storage Express. She keeps her locations clean and has worked with me over the past 3 yrs to find the best location for my storage needs.

Bobbi Miley

The facility was very clean and well taken care of. Thought the pricing was reasonable and the staff is very friendly and helpful. Would do business with extra space in the future and recommend to family and friends.

Josh Miley

They really made our experience easy and painless. Thought the facility was very clean and well taken care of . Would highly recommend to family and friends .

Sylvia Beaver

August 1, 2022

Wow. The nightmares that I have heard about this place, and the poor management and scheduling that I encountered with my boyfriend on Saturday have made sure that I will steer clear of this business. My boyfriend rented a unit a few days prior to trying to enter the storage space, and when we all arrived to begin storing items, our storage unit was locked... with someone else's stuff inside of it! We had to call the number for the entire business many times to attempt to rectify the situation. They told us to get out own bolt cutters to take off the lock - not even bothering to attempt to contact the local manager. When we found that there was someone else's stuff inside, they had no solution besides giving him a refund and saying "sorry!" Despite there being at least 5 other unlocked and empty storage units in the building. If you're in a time crunch and really need to store your items, your best off trying literally anywhere else. Apologies to the poor people who had to answer our hectic phone calls, because it should have been the local manager addressing our concerns, but I guess they couldn't be bothered.

patricia vintner

So far it's been great. Customer service is great. Access was easy. I haven't moved out yet, but I received a great promo price for a month. Only negative is that the ceiling of unit is wire fencing that could be cut into easily. I'm sure they have good cameras, but if someone got out with it then you still could lose your things even if it's covered. Otherwise it's a great storage unit.