Public Storage - Indianapolis - 2230 N High School Road

Miya H

I had an excellent experience at the Public Storage on High School Road, and I want to specifically recognize Jason, the property manager. From the moment I walked in, he was welcoming, professional, and genuinely kind. He greeted me with a smile and immediately made the process easy and stress-free. What I really appreciated is that you’re not forced to rely on a kiosk alone Jason was right there, walking me through everything step by step. He was extremely patient, answered all my questions clearly, and made sure I understood my options without rushing me. Customer service like this is rare these days. Jason went above and beyond, and his positive attitude made a big difference. 10 out of 10 experience. I highly recommend this Public Storage location specifically because of the outstanding service. If you’re considering storage, this High School Road location is the one.

Monique McCool

Highly recommended this location! Nice facility, Jason gave awesome customer service! Very thorough on the process & quick! (The only thing that drove me bonkers was the self service assistant!) Also this location is perfect within the west side of the city!

Keith Hicks

Karrington was a very nice reception person. And these facilities are very well maintained, and are in a very nice area. Storage containers are well maintained, and when you get there everything is ready for you in advance. I would definitely download the application. You will need it for opening the gate Edit* So I received a call that my storage facility might have been broken into because there was a bend in the door. Worked with Jason down here, to get it all fixed up like new! It looks like somebody probably backed into it more then it was a problem with theft. They gave me a $25 off of my next month's rent. Thanks again Jason!

Maritza Erwin

January 6, 2026

Carrington was very welcoming, and I appreciate him making sure there are push carts available.

Charisse

January 10, 2026

Online search brought them up with a $11 fee on a 5x5 so I book once they collect my phone and email a $29 amin fee for them to print the information I entered was applied and a $50 deposit for a lock which is refundable. I hope the land open and eat them. To advertise confusion is a crime and the land will handle it.