Diamond Storage
Key Features
50% Off Second Month Rent
- Roll Up Door
- Drive Up Access
- Outdoor Access
50% Off Second Month Rent
- Roll Up Door
- Drive Up Access
- Outdoor Access
50% Off Second Month Rent
- Roll Up Door
- Drive Up Access
- Outdoor Access
Facility Overview & What to Expect
Verified Customer Reviews
The facility is nice. The storage areas are also great as they are vinyl covered to protect your stuff. However, the website omits information, lacks functionality, and their customer service is not very helpful. Specifically, if you choose any date after the 6th as your autopay date, you will be charged a late fee. I set my date monthly from the day that I moved-in and incurred a late fee. When reaching out to their customer service, I explained this. She acknowledged that the site does not provide all relevant information, stated that I missed a call from them, but stated that the late fee was valid. I explained that they left a voicemail stating that they were calling to confirm my account, successful move-in, that I have the app on my device, and that the 12th was the correct autopay. She continued to insist that the late fee is valid. Please be aware that all information may not be clearly communicated, or not communicated at all, about billing and payment processing. I had hoped calling would have helped, but the customer service rep only would respond with the late fee is valid and refused to make any adjustments to the account. I am not sure she could have removed it even if she wanted to, especially after I explained that nothing had been communicated about their billing practices, but that is why I am giving this storage unit 2 stars.
This company is great to deal with. Everyone is very nice and communicates promptly whenever you need something. The unit I have is new and very secure. It is clean and well cared for. I like that they have the app to use when accessing your unit. Also it is very well lit at all times. I highly recommend them!
Spoke with Olivia on the phone while in the process of getting a unit, she made things run smoothly she made sure all the deals got applied, she made it a breeze, would definitely recommend
Spoke with Olivia on the phone, she made the whole process a breeze, she made sure all the deals got applied to the price, and just made the whole process run smoothly, would definitely recommend
The rental process is so easy and seamless. The units are done well and I can get my stuff easily whenever I want. Added bonus that I can choose to enter the unit without checking in with anyone but people are available if I have issues. The facility seams secure.
How Renting a Self Storage Unit Works
There are two time-saving ways to rent self storage space at this facility:
Reserve your unit online today and head straight to your unit on move-in day.
Reserve for free with no payment required until you sign your lease on move-in day. Lock in your rate without even entering your credit card information.
Cancel or update anytime, no strings attached
Move in and get organised!