Extra Space Storage - 6112 - Merrillville - Taft St

Its Tia Teanna

I’ve had a great experience here over the past few months. Ms. Sabrina has been incredibly kind, professional, and understanding. Shes worked with me to make sure my account stayed on track and really showed patience during a time when I needed it most. The facility is clean, secure, and well maintained, but what really stands out is the customer service. It makes a difference when you feel respected and not just like another customer. I truly appreciate the support and would absolutely recommend this storage facility to anyone looking for a reliable place with great people.

C Toe

Sabrina was sweet 😋. Office smelled new, along with the storage area. Bluetooth entry into premises. You can unload in the bay if you brought a lot or just need to get out of the elements. (The Big Door on the left is North. The one on the right is South.) Climate controlled is a nice way to go for storing items you don't want outside. Pricey, but you get what you pay for, storage.

Schelita Wesley

I had a great experience with Corey at Extra Space Storage in Merrillville, IN. The facility consistently maintains a clean and accessible environment, providing my family and me with the necessary space and convenience. Corey's customer service skills are exceptional, demonstrating a high level of proficiency, knowledge, kindness, and helpfulness, always presented in a pleasant manner. This is my second time utilizing the facility at this location, and I am extremely satisfied, which is why I highly recommend this location to others.

Karob Jackson

Sabrina gave impeccable customer service. She was very professional and patient beyond measure. She answered all of my questions in detail to make sure that I had clarity regarding my service. Extra space storage company is blessed to have a stellar customer service representative such as Sabrina working for their company 😀

Kiara Eskew

Ms. Sabrina, the store manager at Extra Space Storage, was absolutely amazing today. She worked so hard and so diligently to help me, and I truly would not have walked away as a satisfied and happy customer without her assistance. She went above and beyond, was incredibly patient, kind, and thorough throughout the entire process. You can tell she genuinely cares about her customers and takes pride in her work. Thank you so much, Ms. Sabrina, for making what could have been a stressful experience such a positive one. Extra Space Storage is lucky to have you!