Public Storage - Louisville - 6714 Preston Hwy

Ron May

October 10, 2025

The prices are inconsistent and raise when they feel like it. I had 2 units about 15 spots apart and had to pay $20 a month more for the newer one. When I canceled my 2nd unit I got a notice telling me that my 1st unit would go up $20 in a couple of months. You can only get in touch with someone if your payment is late. Very ghetto.

TRenee Brooks

Kendra at the public storage on Paramount Park Dr is awesome! She saved me some money on my storage unit, she’s very nice & she smiles a lot! Thnx Kendra, you represent this company very well!!

Kellie Logsdon

I had such a positive experience with Public Storage! From the very beginning, the process was simple, straightforward, and stress-free. Mary was extremely helpful, taking the time to explain all my options and making sure I chose the right unit for my needs. The facility itself is clean, secure, and well-maintained. I really appreciate the gated access, bright lighting, and climate control—it gave me peace of mind knowing my belongings were safe and cared for. Moving in was easy with the carts and elevators available, and I was pleasantly surprised by how affordable the rates are compared to other storage companies. What really stood out, though, was the customer service. Every interaction I had—whether in person or over the phone—was professional, friendly, and efficient. It’s clear they truly care about their customers. I’d highly recommend Public Storage to anyone looking for a reliable, affordable, and stress-free storage solution. I’ll definitely be using them again in the future!

Drew

Kent was by far the best customer service I’ve ever received from any storage company I don’t know what y’all need to do to keep him but he’s the best. Thanks Kent

Daisuke Matsuda

Mary (The Training Manager) was great help last week. I was driving by and knew that she worked this location as well as the location where my storage unit is located (Beulah Church Rd) and popped in for a quick question. I can tell you right now that this cheerful lady sure does know her stuff. She can run and operate Public Storage computer system and programs like no other. She knows the quirks and the issues the system has from time to time. I kid you not, she's got the answers and solutions to get past the systems everyday problems. I even got to witness a little bit of that experience today. And sure enough, she knows the system and it's reckless tricks. YOU GO GIRL! Teach that system who's really the BOSS!