Extra Space Storage - 7863 - Gretna - Whitney Ave

Erica Montes

Five-star service. It’s a very secure storage location and the staff is incredibly professional. I had an issue with a lost key, and they handled the verification process smoothly and helped me right away. It's great to know the property is both safe and well-managed.

Keisha Keasley

I had an amazing experience at this storage facility, mainly due to their exceptional customer service. From the moment I walked in, Tory was incredibly helpful and friendly, guiding me through the different storage options to find the perfect fit for my needs. They patiently answered all my questions, ensuring I understood the terms and conditions without feeling rushed. The facility itself is clean and well-maintained, but it was the personalized attention that truly set this place apart. I highly recommend this storage place to anyone looking for a secure and hassle-free storage solution, thanks to their outstanding team!

Tina Foret

I can’t say enough good things about the customer service here. Tori, the manager, was exceptional and incredibly helpful every step of the way. She went above and beyond, even after everything was set up, helping me navigate a complicated situation and making sure I had what I needed. Professional, kind, and truly attentive. Highly recommend!

Karen Jones

Just received my lock and key today and I am pleased so far with my service. Ms. Tory has been very helpful and I would like to thank her for walking me thru every detail that I needed assistance with.

Anthony Spinetta

The lady at the front desk. I cant remember her name. But she was very understanding. I had won an auction and I had to pick up the items from the unit and it had rained all week. Everytime I would call to reschedule because of the rain she would happily and professionally answer the phone and worked things out with me to avoid getting ourselves and our stuff wet. That's why im leaving this review to let everyone else know how much I appreciate the treatment and accommodations I received from the lady at the front desk of extra space storage... Thank you very much.