Store It - Lansdowne

Kisha Terry

My experience here was lovely from beginning to end. I’ve been storing my things there for about 1 year and 5 months never had an issue always safe at night morning noon or whenever,workers always went over and above anytime. I did have any issues such as maybe the pin number didn’t work but other than that, they always was there to help. The customers there was even polite, always spoke, willing to help .I highly recommend 10 out of 10 and I’m definitely using them in the future.

Lisa Worthington

February 25, 2026

I have been a loyal tenant at Store-It in Lansdowne since 2019 and have been very satisfied with the service overall. This location was originally recommended to me by a friend. However, with the recent changes to the property, including increasing fees and the limited availability of carts, I have decided to move out. If I need storage in the future, I would certainly consider renting from Store-It again.

Kathy Nugent

I stopped by yesterday morning to inquire about the units. I have to say I needed help as I haven't used storage for a few years. The Young lady was so helpful and patient with me. Really a kind sweet Young Lady . I have a project coming up and I am just so impressed with her kindness as I'm elderly and sometimes I'm just ignored. Angelique is an asset. Thank you for your help.

Nadraia Lawson

August 25, 2025

A waste of my time, given that I arrived early on the 25th to execute a reservation I made online, for the “property manager” to open LATE! I have patience but when you’re late and go in without unlocking the door to provide access to customers and leaving yet again 5 minutes later after your LATE ARRIVAL…patience goes out the door. No explanation or a wait time of when she would return to assist me. Communication is key and o would have waited because I understand that things happen, but she just jumped in her ACURA SUV with Virginia tags (that’s no longer welcomed here in MD) and pulled off as if her shift had ended when it had just began🤨 The woman in question name is Angelique, the property manager. I found that out by calling the customer service number. The customer service rep was helpful with informing me that she could help me gain access, however a disk lock was mandatory and I had locks already and wasn’t going to purchase new ones. There was a admin fee as well that wasn’t included online, at that point I decided to go elsewhere. Misinformation and tardiness were red flags and I don’t want a headache so I will be taking my business elsewhere. Angelique is UNPROFESSIONAL and lacks customer service skills. She needs a warehouse job.

jamiyla culver

I have been a customer for a while and only have good things to say! The property is very clean, the staff is always helpful and friendly. Angel helped me recently with a new unit. She is thorough and very professional, but warm at the same time.