Extra Space Storage - 3012 - Readville - Neponset Valley Pkwy

Jenee M

December 1, 2025

I rented a unit for the weekend to get there the office is closed. There’s a clock on the unit. They assigned me. I’ve been calling since Saturday. No one has yet to return my call. I left several messages for someone to get back to me. I even tried calling one of the other numbers listed to try to get someone else they sent me right back to the same number and no one was calling me back charge me for the unit. I had to get a different unit because I couldn’t move into that unit. This is ridiculous. Horrible service never again I want a refund.

Manuel Ortiz

Ouissal is perhaps the friendliest, Most beautiful person you could help for. She went above and beyond to help me get me the right garage in on a short timeline… She is so kind, helpful, Thank you Ouissal 😊

Ricardo Henry

The staff were extremely helpful in making sure I was set up in every aspect. Great team

Alicia Sloan

Had a wonderful experience here! Specifically because Deja was amazing! Very helpful and so accommodating, made the move out process quick, easy & delightful! She's full of personality and goes above and beyond to ensure you have everything you need to successfully move in or out!

Dawn Whalen

Jerusha, who works at this location is the best! I had gotten double-charged by mistake, she rectified that. Then, after mentioning my current financial situation, she found creative ways to help lower my bill , which I greatly appreciate! She was compassionate, listened to my situations, acted accordingly & quickly & got the job done!!!