Public Storage - Medford - 327 Mystic Ave

Sam P

I just had an excellent experience at Public Storage, thanks to Sandy. She was incredibly helpful and went above and beyond to give me every piece of information I needed to rent a unit especially since this was my first time renting one. She took the time to answer all my questions, explain the process clearly, and made sure I felt completely comfortable with my decision. What really stood out was that she encouraged my wife to come by and see the facility herself so she could feel safe and confident with the building. She even told me to let my wife know that she’d be happy to walk with her to our unit until she feels fully comfortable. That’s not just great customer service, that’s genuine care and humanity. Sandy, I truly appreciate your kindness, patience, and outstanding service. You made this experience easy and stress-free. Thank you!

Caroline McCabe

There are good employees and then there are EXCEPTIONAL employees like Sandy. Sandy is proactive, responsive, engaging, and maintains high standards. On days that she is on time off, the difference at the facility is clear with things just not quite right. We are grateful to Sandy for her help with our multiple units and she is the reason we continue to do business with Public Storage at this location.

Daketa Bowens

Sandy is the best!! My interaction with sandy from the time I opened the storage unit to now has been nothing less than excellent. She was very informative and made the process so easy. The space is clean, convenient and easy to access. She answered any questions I had, went above and beyond to get me the best rates. As we all know moving is mental gymnastics so having someone to help navigate you thru this process is very helpful. Thank you sandy!

Jessica Dahlquist

My experience was great - the site was always clean and accessible thanks to the staff - especially Sandy! Sandy is awesome, kind, communicative and really made my storage experience way less stressful. She is super helpful and always strived to make herself available in case anything was needed when on site. 10/10 - yall are lucky to have her!

Robert Carney

January 28, 2026

Terrible neighbors. They never shovel their sidewalks after a storm and put pedestrians in danger. Last year, they consistently failed to shovel their sidewalks, and they dropped the ball after the most recent storm this year. Check out this photo from yesterday evening. Their negligence forces folks to walk on a busy state route (Route 38).