Extra Space Storage - 1094 - Saugus - Broadway - Rte 1 N

Todd Bonesteel

Stephen is the best! He helped us get a storage unit last minute. He is incredibly friendly and helpful. He even gave us water and helped me make my lunch (I’m serious). I will come back to him every time!

Christopher Dezotell

I recently had the pleasure of working with Stephen at Extra Space Storage in Saugus, MA, and I cannot recommend him highly enough! From the moment I walked in, Stephen was welcoming and attentive, making the entire process of securing a monthly storage unit seamless and stress-free. His knowledge of the facility and the different unit sizes available was impressive. He took the time to understand my needs and helped me choose the perfect unit that fit both my budget and storage requirements. Stephen's friendly demeanor and professionalism made me feel valued as a customer. Additionally, he walked me through the rental process and explained all the terms clearly, ensuring that I fully understood everything before signing. The facility itself was clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. Overall, my experience with Stephen at Extra Space Storage was outstanding. If you’re in need of storage solutions, I highly recommend stopping by to see him. His dedication to customer service truly sets him apart! Mary & Chris (Saugus, MA)

Caglayan Dicle

The store manager Stephen and his assistant Mathew are awesome. I’ve been working with them for over a year, and they’ve made my workflow extremely smooth—especially when I’m out of town. I just rented an additional unit, and the experience was seamless. They’re exactly the kind of people you want to hire and work with. Great job, guys.

Lisa Lisa

Long time customer here, I wanted to get a new unit and Stephen helped me efficiently. He helped me find the perfect size unit, with easy elevator access. He is friendly, punctual, and informative. He answered all the questions I had with no hesitation and took his time assisting me. Definitely recommend booking a unit at this location. Thank you Stephen!

Kristen Reynolds (Ms. Reynolds)

I have had a storage unit on a temperature-controlled floor for 6 years. I appreciate the effort to keep the facility clean and free of pests as I did not find any signs of bugs/rodent issues upon my move out. The office has always been helpful and they made my move in and out easy and efficient! I would highly recommend if you are looking for storage. Plus, the pricing only increased slightly over the length of my rental, but it was always affordable.