Extra Space Storage - 6160 - Springfield - Boston Rd

Jayr

Johnny was extremely helpful when I was working on getting units through auction and also renting a unit. He made the whole process smooth and was always willing to answer questions and point me in the right direction. Great customer service and really easy to work with. I appreciate the help!

Miriam Figueroa

Thank you Chris for being so helpful and your caring personal attention made a really hard time feel that much lighter. With much gratitude, Miriam Add: I actually went back a few days later and was greeted by Chris in passing - he was very personable and remembered my name even helped me with the door and the cart. This didn’t feel like an average storage place but more like a secure friendly location where I could find comfort in bringing my mom’s belongings to as I emptied her apartment. It’s very well lit, easily accessible to transport things in to the space, friendly and one of the most affordable rates in comparison to a few others. I genuinely feel they care about the space and their customers, things going smoothly and making a personal difference.

Aisha Williams-Garcia

I was unsure of the unit size so I went in and asked if it would be possible to see a unit. The manager was very accommodating. He personally walked me up to a unit to view. He explained the fees and monthly payments and booked my reservation while I was there to save me time. Very good experience.

Dania Lopez

I had an excellent experience with Extra Space Storage, thanks to the attention of the manager Johny. I had a complicated situation with my storage needs, and he took the time to look for alternatives that truly fit my situation, finding the best option for me. Johny put my needs first, followed up with a call, and made sure that not only was my situation resolved, but I also felt good about the solution. If he hadn’t addressed my needs, I probably would have gone elsewhere, but thanks to his dedication and willingness to go the extra mile, everything worked out perfectly. The facilities are very clean, well-lit, air-conditioned, safe, and have convenient hours. I highly recommend Extra Space Storage, and a special thank you to Johny for his excellent attention and professionalism. Thank you! Extra Space Storage Boston Rd Springfield MA

Nathan Takeshi

I had a great experience at Extra Space Storage! The facility is always clean, well-maintained, and easy to access. Nick, was extremely professional and helpful from start to finish. Was having lunch on the restaurant on the side of this unit, saw Nick and have to say hello. Always cordial.