Extra Space Storage - 6425 - Wilbraham - Boston Rd

Nathyn Kormylo

Nick, the district manager, was excellent to work with. He took the time to walk us through our account, clearly explain pricing, and make sure everything moving forward was fair and reasonable. He was calm, professional, and genuinely helpful throughout the entire interaction. What could have been a very frustrating situation was handled with transparency and care. Nick provided clear guidance, reduced unnecessary stress, and made sure we felt confident about how things were being handled. That level of customer service is rare and deserves recognition.

Norma Villanueva

Here’s a revised version of your review with the cleanliness included: --- ⭐️⭐️⭐️⭐️⭐️ The staff at Extra Space Storage were extremely helpful and professional in guiding us to the best unit for our needs. Johnny, in particular, stood out—he was kind, patient, and thorough throughout the entire process. His attention to detail and willingness to answer all our questions made the experience smooth and stress-free. The entire store was spotless and well-maintained, which gave us extra confidence in choosing this location. We truly appreciate the excellent customer service and would highly recommend this facility to anyone looking for storage solutions.

Ashley Barbaro

Moved in a family member, it was a seamless process. Unit and entire place were spotless! The manager was very knowledgeable and offered so much help. He told us about how they sell boxes, bubble wrap and so many other things. Would recommend to anyone I know. Other top notch feature is the 24/7 security systems so you know all of your stuff is safe ✅

Nathan Takeshi

I had a great experience with this storage company! The facility is clean, secure, and easy to access. Nick, the manager, was extremely helpful and professional—he took the time to explain everything clearly and made the whole process smooth and stress-free. Highly recommend if you’re looking for reliable storage and great customer service!

Denise Garvey

As always the crew here is so kind and courteous. Also eager to help to the completion of yet another happy customer. Today, I called in and spoke with Chris. He was very helpful and pleasantly patient, could just about see the smile over the phone! Thank you!