National Storage Burton - Belsay Road

jenni p

Krystal is a great representative. She got me all set up, explained how everything works, and I got my unit quickly and easily with her help. Easy access facilities, clean, and overall good experience

Gregory Stanislawski

Worked with both Jenny and Krystal, they were very polite and knowledgeable, answered all my questions and I am of the opinion they like what they are doing and seem to appreciate the customer. Krystal even keeps the place looking neat and it appears all the drive lights work as we were there after dark. We felt safer knowing the place is well lit.

Becky Rapacz

September 20, 2025

They are not available most of the time if you need to talk to a real person. You can leave a message only unless you happen to get someone in the office which seemed rarely to me. My RV was stolen last year after a break in, it was not there fault this time but then this year their gate broke and was not fixed for over a week and when I called to ask them about what kind of security they were having while the gate was broken they said nothing else would be done to protect our belongings. I found some place else to store my RV as I had lost faith in the management of the facility.

Leslie Camp

Reasonable prices, clean, secure units, great security and communication, great location, and easily accessible. Highly recommended! Would rent a unit from here again, if necessary.

David Terry

September 3, 2025

Worst storage facility ever! First I get an assigned spot to park my vehicle, and before I even get there, they parked a semi in my spot. Then I had to park somewhere else on the lot for over a month. Next I go to get my vehicle and the gate is wide open and someone tampered with my vehiclewhen it was there, I can't contact anyone on the weekend so have to keep it all weekend and my house. They fix the gate and I bring it back, 2 weeks later (Labor day weekend) I go back to get it and... guess what, gate it wide open again. Pull my vehicle out and cancel my storage with them. It is now 5 days later and I drove vy and gate is still open. Not a secure location for storage.