National Storage Livonia - West

Guy Purdue

Very pleasant and always easy to deal with. I highly recommend National Storage.

Carlie Rowley

October 6, 2025

Went there two days in a row three different times and could not get in my access code with my car filled with all my belongings. Very big inconvenience.

Mandee Lynn

Absolutely exceptional customer service from Jack Day... super friendly and professional. Definitely made me feel like a valued customer for my first time signing up! He was able to accommodate my needs and it wasnt a fight or difficult to reach anyone. The location is perfect, and the facility is clean! I've used other facilities and National is the best so far!

Chris Mac

April 4, 2023

update 5 months ago I signed up here, Got an email to stop in with id bit there is no office that I can find and no employees even though it is office hours. original review had a comment from a manager or someone asking me to call no one ever answered. There is a 2 months free promo and only ever got one month. emails send no reply. now i am trying to set up my move out date and the website isn't working. i will probably have to do a charge back. Update 2 now Feb 23, 2023 Had to charge my credit card to stop getting charged, they never processed my move out. Update 3 (I am late on this) HR and upper management contacted me about this. They apologized said they were gonna look into the matter so it wouldn't happen in the future and got a refund of one month (which I had been over charged for) resolution was acceptable to have the madness end. I just hope one else else goes through this. I hope more positive reviews will come out of this ordeal.

Deborah Hoskins-Stewart

I had an excellent experience with National Storage. Brianna was absolutely so patient with me, being I am not tech savvy (including my own phone) she was so helpful. Thank you again Brianna!