JustStorage - Woodbine

I rented a small unit and the price was different when I got there due to admin fees that wasn't expressed on the website. They told me if I gave them a good google review that they would wave the fees (before I knew about the customer service). I forgot to put my lock on so they put one on there. On February 11, 2026 I went there to put something in and take something out so I sat on the floor to go thru my bag. A man and 2 women came back there to confront me and said I can't live in there and that I was watching movies on my phone. I was out numbered and felt Bullied! I hadn't even been in the building 15 minutes. He kept insulting me for a few more minutes until one of t he women told him to come on and grabbed his arm. They then went to the office and sent me a email saying they have not been able to contact me. I then went to the office and asked him why he sent this and Im standing right here? I said your trying to create a false paper trail so then he said "your Evicted effective immediately get your stuff out in 24 hours!I said you cant do that I dont owe a balance. He said I can do whatever I want and I can refuse you service! I went back to the unit to call a lawyer and one the of the women came back there trying to give me paperwork and I refused to take it. She stood in my face and said "your have to take this paper"!. I didn't accept it. I will warn EVERYONE I can about these people. Don't do business there unless you want to be treated like DIRT!

Great staff very easy to work with and it was simple and fast

When I moved in the elevator was not working so it was very disappointing trying to carry all of my belongings up the stairs there was one on the lower level but that was $10 more I felt that since the elevator was not working why couldn't I get that one at the same price for the convenience and good customer service so I was disappointed with that.