Public Storage - Warren - 2500 E 10 Mile Road

Stever

February 25, 2026

Bought/won an auction unit through Storage Treasures. All went well with that. The unit I bought was a bust. All good with that. After I finalized the unit I won an offer came through for a free unit. Upon attempting to claim the free unit I was told by Public Storage employees the unit was cleaned out and I wasn't getting anything. I was also told that's the way Public Storage does business. I was also informed I could only clear the locker I won during regular business hour 9-4 and I had 48 hours to clear the unit. I have never had restrictions set upon me as Public Storage has. I will no longer buy units from Public Storage facilities. Resellers beware. Not a good company to do business with. Sad.

PAIIDTEZ TV

Donald provided excellent customer service today. He was professional, attentive, and made sure everything was handled smoothly from start to finish. His positive attitude and willingness to help really stood out. I truly appreciate the great service and would highly recommend asking for Donald.

MariBz Kreationz

Angie has such a beautiful spirit! From the time that I moved in, until the time I moved out (yesterday), she assisted me with everything. Thank you so much for always greeting me with a smile and all of your assistance. My climate controlled unit was perfect for all of my belongings. The unit and grounds, of the property, were always clean and I love that they always had a dolly available, it helped so much! I leave this review with so much love. Maria (12019)

YaYa_Loni Moore

I appreciate the multitasking and professionalism from “Angie”…. She REALLY stepped up, addressed and handled my concerns. AND was very thorough, patient and understanding with everyone customer in the office. It’s great to see a smiling face and deal with someone who loves and truly knows their job. Thanks, again- Angie. Keep up the good work.

Sara

Angie and Donald were amazing! Very friendly,helped answer my questions. I have been moving the last few days and I've seen Donald outside picking up garbage around the building and the road. So far a good experience.