Storage Rentals of America - Westland

Zach A

March 3, 2026

There was several large oil stains on the floor, the door was almost impossible to close without falling off the track. The lock mechanism was rusted out. I spent about 15 min just trying to shut the door. I had to dig out a bunch of leaves & rotted debris by hand in freezing cold weather to even shut the door. The sign up form asked if I wanted insurance. I opted for no insurance. But then I noticed it was forced onto my account. I called back to have it removed, but the customer service agent couldn’t refund it. She said I had to speak with the onsite manger who she was sending a message to. It’s $14, not a huge deal but it’s like they are banking on it just being low enough that most people won’t go through the hassle of removing it. By forcing me to contact the manager (who has yet to contact me back), it’s these little dishonest games they play to milk you for every last dollar. I can’t move out of this place fast enough. They might save you a little money, but it’s 100% not worth the savings.

Steve Leonard

I needed storage for my fishing boats. Pamela reached out to me and set me up with the perfect space that I need. She was very helpful and also friendly, which is make or break in my book.

He-Nu Harrell

Ms. Pamela was very helpful and pleasant. She was patient and worked with us until we left as satisfied customers!! Definitely recommend!!

Carla Coley

I thought that the staff was great, particularly the lady that I work with. They were on site I did not have to call or Wait till they return to the office, she even called me to make sure that I was coming to get my deposit and I appreciate that type of service

Carlus Hurst

They have several locations an Great pricing and employee (Lene Tucker)was very polite, knowledgeable and made feel like I had chosen the right storage place for my belongings, So if yer looking for a secure storage place where the employees are polite, helpful and they treat like yer important 😀 choose storage rentals of American.......