Extra Space Storage - 6728 - Henderson - Athol Ave
Key Features
- Drive Up Access
- Drive Up Access
- Drive Up Access
- Drive Up Access
- Drive Up Access
- Vehicle
- Outdoor-uncovered
Facility Overview & What to Expect
Verified Customer Reviews
In a world that seems few things go smoothly these days Mr Adam the fella that keeps operating running like a swiss watch at the extra space storage and I'm telling you first hand this place they couldn't even get the name correct they call it pitman when reality spells it out load and clear that it's an arm pit . Mr Adam works hard to make this a better place and best of all he does it with a smile and a positive outlook very rare indeed you will understand the second you cross his path. Great work Mr Adam
Worse customer service! I owed $274 (for 3 months) and $160 of it was fees, tried to figure out a way and ask extra days to pay because I had sentimental valuables in there and they did not work with me at all. They sold my things to an absolute stranger instead of letting me pay and like I said more was from late fees a $120 recoupment fee and late fee of $40 but the storage was only $34 a month which they increased after two months of me being there. I would not recommend anyone here. Karla and Patrick were very nice but Bruce and Todd are rude and don’t help and deter you from asking for help because their attitudes.
I’ve been a loyal customer for a couple of years at multiple locations, and I’ve always experienced a level of customer service that goes above and beyond. All of the representatives I’ve interacted with have been amazing, and that’s something that isn’t common at many other businesses.
Great storage place. Easy in and out access. Responsive and communicative staff as well. Would recommend for short term rentals only because it is outdoors and the wind does carry dust and dirt into the units. Other than that, I would say overall it’s definitely worth the price.
Karla is outstanding! Extra Space Storage please consider giving Karla a promotion, she deserves it! She is professional, goes above and beyond, sincerely cares for the new customer and their best interest. I am blown away with her service.
How Renting a Self Storage Unit Works
There are two time-saving ways to rent self storage space at this facility:
Reserve your unit online today and head straight to your unit on move-in day.
Reserve for free with no payment required until you sign your lease on move-in day. Lock in your rate without even entering your credit card information.
Cancel or update anytime, no strings attached
Move in and get organised!