Sun Valley Stor It

letha hamilton

January 17, 2026

They never want to pick up phone. They do not want to give me my refund after they hired a tweeter and she broke in and never even gave me a locker come to find out now my things have never been in that storage at all if she can get to the office she can get to your shot I will never recommend this place to open for business

Nichole

April 22, 2024

Update: Emily in the front office addressed and fixed all of my concerns! Thank you so much for your assistance and guidance! Getting setup online was quick and easy. The storage is a pretty decent price with the online discount. Unfortunately, eveyrtime it rains or snows our property gets more and more damaged due to the unit flooding. Luckily we purchased the insurance coverage for an extra 29 a month, but that doesn't replace antiques or family memorabilia. I really wanted to leave a good review, because most of the staff was friendly and it's in a decent location... but when I went in to discuss this with the person in the office, they basically told me to call the coverage number or ask someone else.

Angela Grimes

Fantastic and easy experience getting our unit. Kara was super friendly and so helpful!!

Mike Kimes

I would like to thank Brenda at Sun Valley Stor It. She made my move from another state so seamless. Extremely kind and helpful.

James McQueen

August 19, 2025

Nice to your face ... LOL ... To many hidden Costs you go into meet and reserve a unit ... At 4:00 pm they ask when you would like to move in I tell them the following day ... But they are instent that you have to pay for the day before and that you also have to pay 15 dollars for a Lock for that evening ... Lol... So I explain that I will be back in the morning with my own locks on my move in day... Didn't seem very happy about it and ... lol.. Then let's not forget a 25 dollar administration fee again .... Lol ... But alright ... So I go back this morning thinking we are on the same page .. But now because I have stood up for my self and there Hidden Costs .... They chose to put me in one of the worst spots in the fecalety with no trailer access .... So that being said I'm sure it's just pointed at me for standing my ground on their hidden Costs .... Not saying that the company as a hole is bad ... Just recommending be Aware... Because they sure did treat me Bad when I called them out ... If you choose to use them I wish you well .... JUST THOUGHT YOU SHOULD BE AWARE