SpareBox Storage - Rochester - Milton Rd

I rented and paid for a storage unit at one of your locations just up the road from where I am now. Once able to access the unit it was full of someone else's stuff. No comparable unit could be offered or was available. I left with two truck loads of stuff after sitting a snow bank for 45 minutes. I went online and rented from this location (which is owned by same ) I was offered a larger unit with two months 50% off and it was seamless and quick. Was able to go unload in my new unit within an hour. I wasn't offered an immediate refund for the first unit I paid in full, which should be automatic but a ticket needed to be created. We shall see. I also felt an offer of a free months rent should have been offered for all the time, energy, gas I wasted on a unit that belonged to someone else.

needed storage for my college sons stuff easy experience