CubeSmart Self Storage - NY Brooklyn Lorraine Street

Miguel M.

March 8, 2026

The place is kept very clean, and the prices are quite affordable; however, I encountered a surprise that left me feeling a bit concerned. I tried to exit through one of the emergency exits leading to the street to save time—something I have done several times in the past, though not recently. When the door on the second floor closed behind me and I attempted to go down, I was met with a nasty little surprise: the stairwell and the door were BLOCKED BY METAL BARRICADES. I called the front desk, and the young man I spoke told me that they advise against using the emergency stairwells for precisely that reason. But what if there were a real emergency, like a fire? I gave him the location of the stairwell, yet he didn't even know which one I was referring to—which struck me as highly unprofessional on his part. He told me he would come look for me, but I remained trapped for about 15 minutes, and no one ever showed up. I ultimately had to force the door open as best I could and climb over the metal barriers just to get out. This poses a serious risk to the lives of the users.

Max Horpynych

Great storage facility! The unit size is very good for the price — a rare combination. The location is convenient and easy to access, and everything is well organized. Special thanks to Nashia, the manager, for helping with the move-in process. Everything was smooth, professional, and stress-free. Highly recommend!

David Ramirez

I just rented a new unit at this CubeSmart location and the whole experience was super smooth. The place is really clean and easy to get to, which I appreciated right away. The staff were awesome—friendly, helpful, and made everything really simple. They answered all my questions and walked me through everything without any hassle. Definitely recommend if you’re looking for a reliable and clean storage spot.

Trevor Baca

The staff was so helpful with my latest space. I really appreciate their willingness to help and explain things. Nashia was very kind and made the whole process seamless.

Alexa Сossa

I have a lot of experience renting storage units, but this one really surprised me in a very positive way. Everything was done online, and within seconds Nashia called me and explained all the details and nuances. This made the rental process and move-in very quick and easy. Many thanks!