Extra Space Storage - 0405 - Kingston - Sawkill Rd
Key Features
- Drive Up Access
- Drive Up Access
- Climate Controlled
- 1st Floor
- Interior
- Drive Up Access
- Drive Up Access
- Climate Controlled
- 1st Floor
- Interior
- Drive Up Access
- Drive Up Access
- Vehicle
- Outdoor-uncovered
Facility Overview & What to Expect
Verified Customer Reviews
BEWARE OF MASSIVE RATE INCREASES WITH LITTLE NOTICE. We first rented a 10x15 space, $155/month. After 3 mos, it jumped to $276/mo. I called and said they ‘gave notice.’ I received no email, it was a tiny postcard they sent in the mail with 6 pt font. 9 mos in, they just sent another notice, rate is increasing to $336/mo. I caught the card this time— I didn’t know you could even send something so small, it’s half the size of a postcard. Emptying it and moving to another storage space before it kicks in… SO ANNOYING.
WOw. Really great customer servcie. I cannot tell you how much I appreciate working with (I think John). Unfortunately, the space turned out to be too far afterall for our movers... one of the better customer service interactions I have had in a very long time. It goes a long way.
RENTER BEWARE. Bait and switch pricing alert! I'm really sad to write this, because the facility is quite nice. I would have written a 4 star review a few months ago. But the business practices of Extra Space are reprehensible. They doubled my rent after a few months, which is apparently something agreed to in the fine print. The new rate is subject to future raises, with whatever they can claim is the market rate (most likely using some AI bullshit). It's built into their business model and there have been class action suits against the company. From what I can tell, those suits have failed because of the nature of contact law in the US and the barely existent consumer protections. We really have no protection from being fleeced at every turn anymore. But we can still try to take our business elsewhere. RENTER BEWARE.
Jon and Amanda also Bobbie was wonderful. Answered all questions and concerns I had when looking for a unit to purchase. They are the best place to go to storage your things. Jon was very polite and very helpful and explained everything!!!! I will definitely be coming back everytime
These guys are great. Service top notch and they beat every storage price in the area. Unbelievable amazing service.
How Renting a Self Storage Unit Works
There are two time-saving ways to rent self storage space at this facility:
Reserve your unit online today and head straight to your unit on move-in day.
Reserve for free with no payment required until you sign your lease on move-in day. Lock in your rate without even entering your credit card information.
Cancel or update anytime, no strings attached
Move in and get organised!