Public Storage - Lancaster - 3953 Walden Ave

Brian Parrish

Sarina was extremely helpful, she showed me multiple units so I could truly can get an idea of space needed. Was able to walk me through my reservation over the phone as well as apply the current special rates going on. Highly Recommend Sarina when you visit.

Christopher Ziolkowski

Okay, I'm a bit late leaving this one but I need to make sure that everybody knows about Sarina, here at the Walden avenue Lancaster location I bought my first storage auction from an app and all they told me to do was go to the location and pay but when I got there it was just a kiosk. There was no one to talk to so I called the phone number and actually got a human and I tell you right now it was one of the best customer service experiences I've ever had Sarina knew exactly what needed to be done when it needed to be done and how it needed to be done and walked me through it step by step. It is because of her that I will be doing business with this company. Again, thank you for going above and beyond

XoDergy

Sarina was amazing! Very helpful and very nice and very knowledgeable. She helped us find a good unit! Would recommend working with her if you need help!

Elizabeth C.

Public Storage should have a Sarina @ every location!! (Just don't take her away from this one;)) Immaculately clean as soon as you walk in-anywhere on the property!! Then followed up by Sarina making my experience a breeze!! From our 1st phone conversation, to meeting her at the units & showing me around-theeee entire process was effortless thanks to her knowledge & kindness

MoeMoe Mccullen

Sarina was very helpful, we need more workers like her in the public storage industry, anytime I called no matter how frustrated I was she was beyond professional.