Public Storage - Yonkers - 137 Saw Mill River Road

Shai V

We had Bobby as our agent and he pretty much sealed the deal lol he's so attentive friendly and accommodating and it's not fake at all like he's actually that nice. I'm from queens and the units I've had we did not get such amazing customer service. Even after returning a week later he knows people names it's amazing. The unit is amazing clean calm and nearby the door everything is perfect and I'm just happy to have a very friendly agent in the front it makes an already stressful time just much more relaxing. I loved it and he great.

Chris Cruz

January 2, 2026

And they raised the price again. It was $125 now $285 again. Only been in the storage unIt under a year. Avoid this place at all costs! When I first moved in, I thought the dusty, dirty floor was just how it looked. Until I realized all my belongings were covered in dust. I had to clean the unit myself because when I told the front desk, they said they don’t clean units and couldn’t even give me anything to clean with. After going back and forth, the guy finally handed me a single roll of paper towels. I’ve only been here 4 months and my rent has already gone up by $50. On top of that, I have dated photos showing the exact same piece of trash in front of my unit for weeks. I even saw the staff member with a cleaning cart twice, but the trash never moved. Save yourself the headache and find another storage facility.

Ray Quinones

I called the storage facility because I was concerned about my rates, and Nay was incredibly friendly and helpful. I was honestly considering taking my belongings out of storage, but Nay took the time to assist me and was able to help me secure a lower rate. Their professionalism and customer service made a huge difference, and I really appreciated the support.

Martha Folgar

I want to give a huge shout-out to Nicole for providing the best customer service I’ve ever experienced at Public Storage. I’ve had an issue accessing my unit for a while and mentioned it twice before, but it was never resolved. When I brought the problem to Nicole’s attention, she fixed it in less than five minutes. Her efficiency, professionalism, and willingness to actually help made such a difference. I’ve never felt this satisfied with the service here until now. Knowing I pay good money for two units, it’s a relief to finally receive the level of support every customer deserves. Thank you, Nicole! You truly went above and beyond!

Suzy Leon

Nicole from the start was friendly, helpful and attentive - huge plus in my book. She helped us navigate easily the process of moving, finding us the right space hearing our preferences. She gets the five stars easily! Great location overall and very organized- highly recommend