MyPlace Self Storage - Chapel Hill

Rob Middour

Great service from the customer service team/manager. Only thing, it would’ve been nice to get the one month free. Evidently that’s for new people not existing customers who needed to downsize their unit

Leigh LaVange

July 19, 2024

Fine experience under 10Federal until ownership changed to MyPlaceSelfStorage. Don’t rent here unless you plan to never cancel your unit. I have been in contact via phone, text and online form submission for 3 weeks trying to cancel my rental. I was told the first call back that it was done. Then I got a bill for the next month. Then a late fee. I finally got a cancellation notice today that’s dated today with a notification to pay my bill. So I’m not done but I’m furious I’ve spent this much of my time trying to do something that should take a single click online.

Laura Gregg

May 9, 2024

Had a decent experience until new company took over and they gave out bad phone numbers, refused to return calls, than started charging late fees and tried putting a lien against our camper even though we had never missed a payment until their new system failed to run our autopsy. We are getting out of here as quickly as can be. I don't trust them anymore

Richard McCall

The staff is very helpful and will do eveything to make their storage place work for you.

Austin Hudson

May 22, 2024

I had a great experience with 10 federal. This new company took over and raised the rates, the gate no longer works so it stays open 24/7, and they’re difficult to get up with. Terrible experience, and I will be seeking a new storage facility.