Prime Storage - Charlotte

Jhane Johnson

November 15, 2025

Multiple robberies at this place. Apparently “the cameras are always down”. Convenient. And an officer told me himself the staff refuses to cooperate. It’s a janky place and I wish I never used them. My RV got COMPLETELY destroyed & emptied at this establishment. No one helped me. It took me a long time to mentally, emotionally and financially recover from this. Smh

Victoria Adebanjo

December 27, 2025

I had a bad experience with this company. I rented out a storage from them for a year and within that year all my personal belongings was damaged. When I moved into my home I had to refurnish my whole entire house. When I was ready to move out I came across at least four dead mouse rat feces and urine was all through my belongings. I have the picture for the proof they only offered me $500 worth of damage and I paid extra each month for damage I refer no one to this place.

Betty Karpinski

I stopped in to look at a storage unit and actually was able to talk to Lauren. It was so nice to know that Prime Storage has manned locations. I store at another storage place and they are not manned and I am moving out and moving over here! The property is clean, well maintained, and secure. I like knowing someone is on property watching over my belongings. Thank you for your help Lauren, I’ll be back as soon as my lease is almost up!

Kenya Blanks

Blake was absolutely wonderful and so kind! Other storage places mare me feel like they just want my money but Blake at Prime Storage really made me feel like they care about my needs. I'll definitely be keeping my business with them!

B Fra

October 22, 2025

Good location right off the highway 485 and 85. Units are on one level instead of multiple levels, so it's easier to get in and out with your belongings instead of having to haul things up an elevator if you have a lot of stuff or heavy stuff.