Extra Space Storage - 1721 - Concord - Winecoff School Rd

Kat Denson

This company and Curt, specifically, did such an amazing job taking care of my husband and I while we rented here. Our payments were always withdrawn on time, the staff was incredibly welcoming and kind, and we had the easiest time closing down our account once we no longer needed the unit. Highly recommend their services and would love to use them again if we ever needed another storage unit.

Jacob Harkleroad

⭐️⭐️⭐️⭐️⭐️ Hands down the best storage experience I’ve ever had! From the moment I walked into Extra Space Storage in Concord, I was greeted with the warmest smile and most genuine energy from Courtney. She’s not just an employee — she’s the heart and soul of this place! Courtney went above and beyond to make sure I understood every detail, helped me find the perfect unit for my needs, and made the entire process stress-free and even fun (which I didn’t think was possible when renting a storage unit!). Her professionalism, attention to detail, and friendly attitude made me feel like I was being taken care of by a friend who truly cared. The facility itself is spotless, well-lit, and super secure — you can tell Courtney takes pride in keeping everything running smoothly. She even checked in after my move-in to make sure everything went okay — that’s the kind of customer service you just don’t see anymore! If you’re looking for storage in the Concord area, this is the place to go — and ask for Courtney! She’s the reason I’ll never store my stuff anywhere else. Thank you, Courtney, for making this such an easy and positive experience. You deserve way more than five stars! 🌟🌟🌟🌟🌟

Kayla Xavier

I had a great experience at Extra Space Storage thanks to Curt. He was professional, knowledgeable, and genuinely helpful from start to finish. He took the time to answer all my questions, explained the pricing clearly, and made the entire process quick and stress-free.

Lamar Wolfe

I had the storage unit for about 4 or 5 months, there was an increase w/o me being notified or aware, I did call the office and Spoke to Stephanie in which was very nice and very professional, she did assist with hearing my complaint and worked on assisting, I was helped and very satisfied with the end result of the call.. Thanks Stephanie!!!! I really appreciate It… but every experience that I have had with any personnel has been positive.the customer service has always been a good experience. Thanks so much for that!! 😄

Jeff Carr

Courtney Polk was absolutely amazing to work with! She made the entire rental process quick, easy, and stress-free. She’s professional, friendly, and really goes the extra mile to make sure everything is taken care of. The facility is clean, secure, and well-maintained — you can tell Courtney takes pride in her work. I highly recommend Extra Space Storage and especially Courtney for anyone looking for great customer service and peace of mind!